No Water? Emergency Well
and Pump Service on the Treasure Coast
If you turned on the tap and got nothing, you are in the right place. Call now and we will get you back to water.
The Company People Call After Everyone Else Said Monday
If you have already called two or three pump companies and been told someone can come out next week, you are not alone. No-water calls are the calls we prioritize. Martin County is our home base and where our response is fastest, but we cover St. Lucie and Palm Beach the same day in most cases.
Terrell, the owner, answers the phone and does the work. You will talk to the person coming out to your house.
Before You Call, A Few Quick Things to Check
If you feel safe doing so, a couple of quick checks can sometimes save a service call. If anything below feels uncertain, stop and call us.
Check the circuit breaker. Look at your main panel for the well-pump breaker. If it has tripped, reset it once. If it trips again immediately, do not keep resetting it. A breaker that keeps tripping can start an electrical fire, and it is telling you something is wrong with the circuit or the pump.
Check the pressure gauge on the tank. Zero or low PSI means the pump is not pushing water. Normal pressure with no water at the tap usually means a problem between the tank and the house.
Check that the main shutoff valve to the house is open. It happens, especially if anyone has worked on the property recently.
Before touching anything on the pump itself, turn off power at the breaker. Well pumps run on 220-volt circuits. If you are not comfortable opening the control box or pressure switch cover, do not. Call us.
Why a Well Suddenly Stops Producing Water
No-water calls usually trace back to one of a handful of causes. Most are repairs, not full replacements. Our job is to diagnose the actual cause and fix what is broken, not sell you something you do not need.
The Pump Itself
A failed submersible pump or jet pump is the most common cause. A failed capacitor or control-box component can also disable a working pump, which is one of the cases where the right diagnosis saves you from a much bigger bill.
The Pressure Switch and Pressure Tank
The pressure switch tells the pump when to turn on. When it fails, the pump will not run, runs constantly, or cycles in ways that produce no usable water. The pressure tank holds water under pressure with a bladder and a Schrader valve for air charge. A failed bladder or lost air charge ends steady delivery to the house.
Loss of Prime, Foot Valve, or Check Valve
Loss of prime means water has fallen back down the drop pipe and the pump cannot lift it again. A failed foot valve at the bottom of the pipe or a failed check valve in the line is usually the cause. Common on older systems and jet pumps.
A Dropped or Broken Drop Pipe
If the drop pipe corrodes, cracks, or comes apart, the pump can be running fine but the water never reaches the surface. This requires pulling the pump to inspect and repair.
Dry Well or Low Water Table
Less common but possible in Florida during dry periods. Sometimes the well needs to rest and recover. Sometimes it needs to be deepened or replaced. We will tell you which one you actually have.
A Closed or Leaking Valve
A closed shutoff, a leaking pipe between the tank and the house, or a broken irrigation line can all look like a pump problem and not be one.
What to Expect When We Come Out
Diagnose first, before we quote anything. Once we know what is wrong, you get a free estimate for the repair in plain language. Most no-water calls are repairs, and we recommend the right-sized fix, not the biggest one.
If a replacement is the right answer, we explain why. Our workmanship warranty: if the water-related system we install fails due to defective materials or workmanship within one year of installation, we resolve it through repair or replacement at no charge.
Who You Are Calling: Veteran-Owned and Owner-Operated Since 2004
Brent Pump Works is a small, veteran-owned company in Palm City. Terrell, the owner, answers the phone, comes out to your house, and does the work. The shop has served Martin, St. Lucie, and Palm Beach county homeowners since 2004. Licensed and insured. Free estimates. One-year workmanship guarantee on what we install.
What Customers Say After a No-Water Call
"Excellent work and customer service is top notch! We were left without water by our regular plumber and Terrell fixed us right up! He even saved us from having to have a new well dug!"
Kristin Merritt"My husband and I had the absolute pleasure of meeting Terrell last Saturday after our well water pump broke and we did not have any access to water. He was the only company we found willing to come out on a Saturday and we are so glad he did! He was very knowledgeable and had our pump back up and working in no time. It is very hard to come by great customer service these days and he exceeded our expectations, not only with his work ethic but his kindness and genuineness. We highly recommend Brent Pump Works!"
J ThompsonService Area
We respond across all three Treasure Coast counties, with the fastest response in Martin County.
Common Questions
Why did my well suddenly stop producing water?
The most common causes are house pressure decrease due to sand and silt filling your house sediment filter, a failed pump, a failed pressure switch or tank, a tripped circuit breaker (on its own or as a symptom of a deeper problem), loss of prime, a broken drop pipe, or a closed or leaking valve. Less commonly, the well has reached the limit of its recovery rate. The only way to know is to diagnose on site.
Should I keep resetting the breaker?
No. Reset it once. If it trips again right away, leave it off and call us. A breaker that keeps tripping is telling you something is wrong with the circuit or the pump, and repeated resets can start an electrical fire. Well pumps run on 220-volt circuits, and that is not a circuit to argue with.
Do you offer after-hours service?
Yes. We respond outside regular shop hours for no-water calls. Call 888-493-0984 and you will reach Terrell directly.
How fast can you get here?
Depends on where you are and what the day looks like. Martin County is usually fastest. St. Lucie and Palm Beach are typically same-day for no-water situations. You will get a real estimate of arrival time on the phone, not a wide window.
What does emergency repair cost?
Depends on what is wrong. The estimate is free. Most no-water calls are repairs (a pressure switch, a capacitor, a foot valve, a leaky fitting), not full pump replacements. We diagnose first and quote the actual fix.
My breaker is fine and I have power, but still no water. What now?
That points to the mechanical side: a failed pressure switch, a tank that has lost its air charge or has a failed bladder, a leak in the line, a closed valve, loss of prime, or a pump issue that does not trip the breaker. Diagnosis on site is the only way to know.
For broader pump service and well work, see our well pumps, pump repair services, submersible pumps, irrigation pumps, our well drilling page, or visit Contact.
Call Now
If you are out of water and want it back on as fast as possible:
After-hours service available. Free estimates. Veteran-owned and owner-operated since 2004.
Brent Pump Works. 3505 SW 78th Ave, Palm City, FL 34990. brentpumpworks@gmail.com. Serving Martin, St. Lucie, and Palm Beach counties.